Frequently Asked Questions
1. What kind of books do you sell?
We specialize in reference books, guides, and study materials specifically designed for IB students across multiple subjects and levels.
2. Are your books aligned with the latest IB syllabus?
Yes. We prioritize updated editions that reflect the latest curriculum standards and exam patterns of the IB program.
3. Do you offer both physical books and e-books?
Yes. We provide:
- Paperback books for traditional study
- E-books for instant access and portability
- Paperback books for traditional study
- E-books for instant access and portability
4. How will I receive my e-book after purchase?
E-books are delivered instantly via email or through a download link on your account dashboard after successful payment.
5. Can I return or refund an e-book?
No. Due to the digital nature of e-books, all sales are final once the file has been delivered.
6. What if I receive a damaged or incorrect book?
We offer replacements for damaged or incorrect physical products. You need to raise a request within the defined return window with proof.
7. How long does shipping take?
Shipping timelines typically range from:
- 3–7 business days (domestic)
- Longer for international deliveries (if applicable)
- 3–7 business days (domestic)
- Longer for international deliveries (if applicable)
8. Do you provide study recommendations?
Currently, we focus on curated listings. However, we are working towards offering personalized recommendations based on subjects and academic goals.
9. Is it safe to purchase from your website?
Yes. We use secure payment gateways and industry-standard data protection measures to ensure safe transactions.
10. Can I cancel my order?
- Physical orders can be canceled before dispatch
- E-book orders cannot be canceled once delivered
- E-book orders cannot be canceled once delivered
11. Do you offer bulk or institutional orders?
Yes. Schools, coaching centers, and educators can reach out for bulk pricing and partnerships.